Oracle HCM Functional Consultant

Primary Skills:

• As a member of the Information Technology Team, your focus is to support IT and all the client employees by analysing HCM configuration related inquiries that come into the team.
• This involves reviewing, evaluating, and proposing appropriate solutions that come through inquires received by the HR or IT teams, Help Desk or via other users.
• The ideal candidate for this role is a self-starter with strong critical thinking and technical knowledge of the Oracle HCM Cloud system.
• This position will also serve as a resource for reconfiguration, training, questions, escalations, problem solving, issues resolution, requirement gathering/documentation and facilitate business process improvement.
• Job duties are varied and complex, needing independent judgment.
• Work on new projects related to new or changes in policies, procedures or required system design changes.
• Administers and communicates to the IT team Oracle regards to plan options, enrolment, and policy features.
• Assists with employee eligibility and claim issues reported by the Help Desk or the Business team.
• Assists in implementation of annual open enrolment. • Work on new projects related to new or changes in policies, procedures or required system design changes.
• Perform analysis of new offerings, coordination of vendors and providers. • Support and assist with implementation of interfaces that send benefits to vendors that support our multiple products.
• Will interface with Oracle web tools to support client’s payroll and other modules.
• Completes own role largely independently within defined policies and procedures set by the client

Qualifications:

• Minimum 8 years in a Functional Role and at least last 4 years on Oracle HCM
• Modules Experience: Benefits/Core HR • Hands on Benefits configuration experience
• Strong verbal and written communication skills in partnering with Oracle technical support, HR, and vendors/providers.
• Familiar with cloud-based (Oracle) process and workflow for documenting Service requests.
• Ability to navigate within automated systems and proficiency in Outlook, Word and Excel.
• Demonstrates ability to learn new and often complex business systems quickly and effectively.
• Demonstrates a thorough ability and/or a proven record of success with performing in structured, controlled production systems environment, possessing the ability to handle and prioritize multiple tasks in a fast-paced team environment.
• Demonstrates thorough knowledge of Oracle HCM Cloud application architecture, including a proven record of successfully completing at least 1 full life-cycle implementation.
• Strong knowledge of system capabilities and the ability to develop solutions to improve workflow and eliminate bottlenecks.
• Has detailed knowledge of Core HR & Benefits and other Oracle Modules; however knowledge and experience across other Oracle Cloud modules will be preferred. Excellent listener and can ask good questions so as to learn customer needs.
• Must have experience in creating and modifying fast formulas.
• Works well under pressure and is able to handle multiple demands and competing priorities, as well as able to meet specific deadlines.
• Works with confidence, uses excellent judgment and understands when to bring in other resources when necessary.
• Excellent research and problem-solving skills.
• Effectively manages time and priorities to meet service levels.
• Self-motivated, focused, and driven to achieve goals.
• Exercises judgment, initiative, and discretion when providing solutions to IT.

Education:

• B.S. in Information Technology or equivalent experience preferred but not required.
• Strong Preference for a Certified Oracle Engineer or Product Specialist.